This Privacy Policy explains what personal information 7836 collects from Filipino players, how that information is used and stored, and what rights you have in relation to your data. By registering an account or continuing to use the platform, you agree to the practices described on this page. Please take a moment to read it carefully before proceeding.
Last updated: January 2025
When you create an account on the 7836 platform, we collect the personal information necessary to set up and verify your account. This includes your name, date of birth, email address, mobile number, and the payment method details you provide for GCash, Maya, or Philippine bank transfers. Date of birth is collected specifically to verify that you meet the minimum age requirement of 21 years old before accessing any section of the platform. Your mobile number is used for account verification and, where applicable, for security notifications related to login activity or transaction confirmations. We do not collect any information beyond what is necessary to operate your account and to comply with applicable verification requirements in the Philippines.
When you use the 7836 platform — whether browsing the Casino lobby, entering Jackpot titles, participating in Lottery draws, or checking your VIP dashboard — we collect data about how you interact with the platform. This includes session duration, pages and sections visited, games accessed, deposit and withdrawal activity, and voucher usage. This activity data is used to improve the platform experience for Filipino players, to personalise the VIP tier progression and voucher offers relevant to your activity, and to identify and resolve any technical issues that may affect performance on Philippine mobile browsers. We also collect standard technical information such as your device type, operating system, browser version, and approximate location by region, which helps us optimise platform performance across the Philippines.
7836 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited account information with trusted service providers who assist us in operating the platform — for example, payment processing partners that handle PHP transactions via GCash, Maya, or Philippine bank channels, and identity verification services used to confirm account eligibility. These service providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose personal information if required to do so by applicable Philippine law, court order, or regulatory authority. In all other circumstances, your data remains within the 7836 platform and is accessible only to authorised personnel with a legitimate operational need.
We take the security of your personal information seriously and apply appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. Account passwords are stored using industry-standard hashing, and all data transmitted between your device and the 7836 platform is protected with secure encryption. Access to personal account data within our systems is restricted to authorised team members only, and all access is logged and monitored. In the event of a data incident that may affect your account, we will notify you as promptly as practicable and provide clear guidance on any steps you should take. We recommend that Filipino players use a strong, unique password for their 7836 account and enable any available two-factor authentication options to further protect their account.
As a Filipino player on the 7836 platform, you have the right to request access to the personal information we hold about you, to request correction of any inaccurate details, and to request deletion of your account and associated data where no legal or regulatory obligation requires us to retain it. You may also object to or request a restriction on certain types of data processing. To exercise any of these rights, you can contact our support team by email at [email protected] and we will respond to your request within a reasonable timeframe. Please note that certain data, such as transaction records, may be retained for the period required under applicable Philippine financial and gaming regulations even after an account closure request is processed. If you have questions about this policy or your data rights, our English-language support team is available around the clock and is ready to assist Filipino players with any privacy-related concern. Additional platform guidance is also available in the FAQ section.
Your privacy matters to us at every step. If you have questions before registering, check the FAQ page for quick answers. Otherwise, create your free account and explore everything the platform has to offer for Filipino players today.